
Terms and Conditions
Syracuse Halal Gyro Last updated: August 15, 2026
Welcome to Syracuse Halal Gyro. By calling our phone ordering line, visiting our website, or placing an order with us, you agree to the following terms.
Text Message Ordering — How to Opt In
When you call our automated ordering line at (315) 417-1089, our system says:
"Press 1 to receive a text message with a link to order online. By pressing 1, you agree to receive one text message from Syracuse Halal Gyro. Message and data rates may apply."
By pressing 1 during your call to (315) 417-1089, you consent to receive one automated text message from Syracuse Halal Gyro containing a link to order online. This is the only way to opt in to text messages from us — we do not send unsolicited texts to any number that has not called (315) 417-1089 and pressed 1.
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Message frequency: one message per call
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Message and data rates may apply
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Reply STOP to opt out at any time
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Reply HELP for help
See our Privacy Policy for more information.
1. Phone Ordering System
When you call (315) 417-1089, you'll hear an automated menu. Pressing 1 triggers a one-time automated text message to your phone number containing a link to our online ordering page. Pressing 2 provides recorded information about our hours and location. Pressing 3 connects you with our staff.
This automated system is provided for your convenience. Message and data rates may apply. See our Privacy Policy for full SMS terms, including how to opt out.
2. Online Ordering
Orders placed through our online ordering link are processed through Clover. By placing an order, you agree to Clover's terms of service in addition to these terms. We are not responsible for errors, delays, or issues arising from the third-party ordering platform's technical performance.
3. Order Accuracy and Fulfillment
We make reasonable efforts to fulfill orders accurately and on time. However:
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Menu items, prices, and availability are subject to change without notice.
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We reserve the right to cancel or refuse any order, including for reasons of item unavailability, suspected fraud, or store closure.
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Estimated pickup/delivery times are estimates only and not guaranteed.
4. Allergens and Dietary Information
While we take care in food preparation, we cannot guarantee that any item is completely free of allergens (including but not limited to nuts, dairy, gluten, or sesame) due to shared kitchen equipment. Customers with allergies or dietary restrictions should inform staff before ordering.
5. Payment
Payment is processed through our online ordering platform or in-store point-of-sale system at the time of order. All sales are final unless an order error is caused by us, in which case we will work with you to correct it.
6. Catering and Special Orders
Catering or bulk orders arranged by phone with staff at (315) 299-6640 may be subject to additional terms, including deposit requirements, cancellation policies, and minimum lead times, which will be communicated directly by staff at the time of booking.
7. Limitation of Liability
To the fullest extent permitted by law, Syracuse Halal Gyro is not liable for indirect, incidental, or consequential damages arising from your use of our phone system, website, or online ordering platform.
8. Changes to These Terms
We may update these terms at any time. Continued use of our phone ordering system or website after changes are posted constitutes acceptance of the updated terms.
9. Contact Us
Syracuse Halal Gyro 477 Westcott St. Syracuse, NY 13210 (315) 299-6640 (restaurant) · (315) 417-1089 (automated ordering line) syracusehalalgyro@gmail.com

